Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to info@techmily.com

We have three shipping methods:

1. Free Shipping (10-20 Days).
2. Standard Shipping (7-10 Days).
3. Expedited Shipping (Within 5 Days).

We can deliver orders to most countries in the world. Goods are sent from our warehouse by courier, and delivered direct to your door (home or company address).
Techmily supports PayPal and Credit Card two Payment Methods.
If you are not satisfied with your purchase and the product is still in brand new condition, we can arrange a partial refund, which will cover the price of the item minus the shipping fees. You will be responsible for paying the return shipping fees.

Note: Please contact us for Return Material Authorization within 30 days of the order being received.
If any product is faulty, you are protected under the Techmily Warranty.

Assuming the product is still in warranty and was not physically damaged, you can return it to Techmily and we will repair it. All return cases are handled under our RMA policy: please consult customer support and do not send back any products without obtaining an assigned RMA case number from us. Under the wholesale terms and conditions, customers must pay the cost of shipping to return authorized RMA products back to Techmily. In the case of sending back repaired or replacement items, Techmily pays the return shipping cost back to you.

Step 1:
Try to troubleshoot the item by checking the manual we provide in the package .Often we can solve the problem for you without you needing to send anything back. In many cases the product seems to have a problem, but it can be solved by restarting, installing properly, or fixing an accessory.

Step 2:
If you still have difficulties with your item especially for complicated products such as Car DVD Players, GPS or TV Boxes, we will recommend that you get the product installed or inspected by a qualified technician to confirm that it is faulty rather than incorrectly installed.

Step 3:
Once you have confirmed the product is faulty after steps 1 and 2, you should contact us. Provide your order number and the product code and all the steps you have tried to remedy this issue. We will review your case to allow a return under warranty. So if the product doesn't work, we'll help you send it back to our returns address.

Yes, all the items on the Techmily are 100% Official New Product.
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